Shipping and returns policy

Shipping/Delivery time
There is a varying delivery time. But we aim to ship everything within 2-4 working days (this does not include PostNL's delivery time). Is it urgent? Please contact us so we can coordinate how quickly your order can be delivered.

Returns
Personalized items cannot be exchanged unless we have made a mistake. For example, think of incorrect data, etc. If you have provided incorrect data yourself, it unfortunately cannot be returned.

This applies to items that are not personalized

You have the right to cancel your order up to 14 days without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount and provided the entire order is returned, the shipping costs will also be credited. Only the costs for returning from your home to the online store are at your own expense. These costs are approximately €6.95 per package, consult your carrier's website for the exact rates. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact us at info@leukenmooi.nl. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.